Crane Currency & Human Risks
A Partnership is Born
How Human Risks Gives Crane Currency Real-Time Risk Visibility
and Audit-Ready Compliance
When you produce the US dollar and supply over 50 central banks, your security posture isn't just an operational concern. Rather, it's a condition of doing business. Crane Currency needed a risk management platform that could match the scrutiny of ISO 14298 and dozens of central bank auditors worldwide. What they found with Human Risks was a genuine partner. We sat down with Jeff Martin, Director of Resilience and Risk, to hear their story. Read on how a seven-year working relationship supported the way their global security team operates across sites.
The Key Takeaways
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The problem:
Crane Currency was managing their security and risk management across a global footprint of certified sites, two industry standards, and 50 central bank relationships with Excel spreadsheets and Word documents. Before every audit, Jeff's team spent days chasing people and pulling documents together just to prove a security posture.
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The solution:
Human Risks brought staff observations, risk assessments, incident reporting, and compliance documentation into a single platform. It was fully adapted to Crane’s highly regulated environment and created an overview that fits their needs. Between 50 and 100 people now use it daily, with data flowing in one direction: from frontline guards to the leadership dashboards.
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The results:
Audit preparation dropped from days to hours, an external auditor called Crane’s risk management strategy “beyond expectation,” and Jeff can produce a site-specific risk register for a bid the same day it’s requested. Seven years in, Human Risks is now central part of Crane’s growth strategy. Jeff argues that Human Risks delivers value, that helps their Global Security team deliver on what their management and central bank customers demand.
About Crane Currency
Crane Currency is a global leader in secure banknote printing and anti-counterfeit technologies, with operations that span continents and involve highly sensitive transportation logistics. With a strong focus on compliance and operational resilience, Crane needed a way to centralize risk management, ensure secure internal communication, and streamline processes previously scattered across spreadsheets and folders.
The Challenge
Before using Human Risks, Crane’s security and risk assessment processes were managed manually, using spreadsheets, siloed documents, and time-consuming folder structures. This made it difficult to maintain consistency, ensure compliance with ISO standards, and gain a clear overview across global operations.
Security teams also needed a reliable way to communicate quickly during potential disruption, like severe weather events affecting operations in the U.S., and to capture and track incidents and threats across various sites and transit routes.
Human Risks at Crane Currency
With Human Risks, Crane Currency found a platform that could do more than support physical site security, it became a comprehensive tool for managing operational resilience.
Today, Crane uses Human Risks to:
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Conduct structured risk assessments, not just for facilities, but also for global transport operations.
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Enable mass communication across departments, including security and IT, to handle disruptions and outages effectively.
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Centralize data, improving transparency and reducing time spent managing folders and spreadsheets.
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Build toward stronger compliance management, proving alignment with industry and customer standards.
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Plan future improvements in incident management, task tracking, and business continuity planning.
The Result
Since adopting Human Risks, Crane has experienced a significant improvement in platform performance, scalability, and overall stability after moving from an on-premise setup to a cloud-based solution. The migration eliminated the need for manual system maintenance and reduced downtime, allowing teams to access real-time data securely from anywhere.
Operationally, teams are now more aligned, with critical risk and incident information centralized and instantly accessible. and communication during urgent situations has become faster and more reliable.
Human Risks’ intuitive interface enabled a smooth transition and rapid adoption across departments. Continuous collaboration, through workshops, retraining, and regular feedback sessions, has ensured the solution evolves in step with Crane’s operational requirements, resulting in a more resilient and connected risk management process.
“Human Risks helps us unify our approach to resilience, compliance, and communication, and supports us in meeting the high security standards our industry demands.”
––– Jeff Martin, Director of Resilience and Risk at Crane Currency
Looking Ahead
Crane plans to continue working closely with Human Risks on enhancing the platform’s use across departments, particularly around incident follow-ups, task management, and custom reporting. The company also holds quarterly sessions with Human Risks to ensure continuous alignment, proactive support, and ongoing value delivery.